Comprehensive Server Training Program
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HAWAII
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PROJECT CHARACTERISTICS |
PROGRAM AREA(S) |
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Easy to replicate |
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Alcohol and Other Drugs |
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TYPE OF JURISDICTION |
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County |
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TARGETED POPULATION(S) |
JURISDICTION SIZE |
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Servers and sellers of alcohol |
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920,500 |
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PROBLEM IDENTIFICATION
Alcohol use has historically been a
contributing factor in a high percentage of serious motor vehicle crashes
in Hawaii. According to data compiled from the Fatal Analysis Reporting
System (FARS), the average rate of alcohol-involved fatal traffic crashes
in Hawaii during the past ten years is 51.4 percent. The county of Honolulu
has more than 1,500 liquor licensed establishments operating within its
boundaries. In accordance with a 1993 law, all managers and bartenders working
in these establishments must attend a five-hour server training program
established and administered by the Honolulu Liquor Commission. Further,
they must pass a test based on this program every four years. Although mandatory
server training had been provided since 1993, Honolulu had not realized
a significant reduction in the rate of alcohol-involved fatal crashes countywide.
GOALS AND OBJECTIVES
The goal of the Comprehensive Server Training Program is to prevent highway
fatalities and injuries caused by impaired drivers. In order to more effectively
achieve this goal, Honolulu Liquor Commission members met in 1996 to establish
a focused set of objectives including:
- Continuing the existing server training program
in Honolulu so as to comply with mandatory training required for all managers
and bartenders
- Develop a quarterly newsletter for distribution
to approximately 1,500 licensees throughout Honolulu County
- Develop and sponsor a seminar on Juvenile
Crime and Integrity Leadership
- Create a series of educational handout materials
STRATEGIES AND ACTIVITIES
In 1996, Honolulu server training activities included the following:
- A total of 85 server training classes presented
countywide, and were attended by 2,921 managers and bartenders
- Honolulu Liquor Commission officials conducted
24 server training retest classes, to meet four-year retest requirements
for managers and bartenders
- An additional 66 two-hour sessions were held
at licensee facilities, to provide information to approximately 1,861 employees
on serving alcohol to minors and how to properly check identification cards
- Four newsletters were produced and delivered
to each of 1,500 alcohol licensees in Honolulu
- A Juvenile Crime and Integrity Leadership
seminar was conducted for 35 participants, presenting relevant materials
on dealing with juveniles and ethical situations
- A series of handout educational materials
were developed, providing information on checking identification cards,
tips for spotting intoxicated customers and cutting them off and checking
the age of minors. These materials were also provided to licensees on Maui,
Kauai and Oahu
- A new identification checking card was developed,
and provided to all licensees. An identification checking letter was also
produced for use by retailers, hotels and the local restaurant association
RESULTS
As a result of the educational enhancements
provided by the Comprehensive Serving Training Program, alcohol-related
traffic crash fatalities in Honolulu decreased from 42.4 percent in 1995,
to 28.9 percent in 1996. |
FUNDING |
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Section 410: |
$11,840 |
CONTACT |
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Wallace Weatherwax
Administrator
Honolulu Liquor Commission
711 Kapiolani Blvd., Room 600
Honolulu, HI 96813
(808) 527-5344 |
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National Highway Traffic Safety Administration |
Winter 1998 |